Insurance Testimonials

Read some of our satisfied client's insurance testimonials.

Mattern & Craig, Inc. is a Consulting Firm with approximately 60 employees spread across four (4) locations in Virginia, Tennessee, and North Carolina. As with most companies, we are always looking for ways to save on the health insurance premiums for our employees, while continuing to maintain quality care. In the spring of 2006, we were introduced to William (Bill) L. Kite of D&S Agency.

Our experience with Bill has been nothing but positive. He has shown us the best possible way for our company to reach its goals while still offering the best possible benefits to our employees. We appreciate and value his integrity, knowledge and judgment. Bill and all the staff at D&S Agency have been informative and helpful to both management and employees of Mattern & Craig. We look forward to continuing our relationship with them in the challenging years ahead.

Steven A. Campbell
President
MATTERN & CRAIG

I wish to compliment you on your great service to those of us in need of one individual policy! So many brokers do not handle this individual coverage requests very well. I was treated not once, but twice with the ultimate in professionalism!

Several years ago I moved from Virginia but was in need of a policy for one. Overwhelmed with the options and the “stalking” of the large agencies I decided to call your agency. I was so glad that I did! I was given great advice and within hours had the perfect coverage. I was able to do automatic payments without a glitch. To my amazement when I was able to get my employer’s coverage and was able to cancel my individual coverage it was seamless and took one call to your office to accomplish my request. I was so worried I would be paying for unnecessary coverage.

 Recently, I was in need of yet another policy and received the same wonderful service. Thank you so much for handling my requests as though I was a corporate account! I refer you to all my associates regardless of where they live!

Thanks again,
Danielle Byrd
Southern Pines, NC

“D & S Life Agency has been my Benefits Advisor Savior. See, I work for my Father’s company and when he decided to semi-retire he asked me to take over all of the Administrative Departments with the exception of Accounting. So, not only was I asked to oversee the HR department (of which I have limited experience), I also oversee the Purchasing, Contracts, Facility, Warehouse and Front Office departments. So, when I was told that Bill Kite and D and S Agency would be able to assist me with  HR Benefits, I was so relieved! Over the last 4 years Bill and his team (Karen, Cindy, Ashley, Glenda, etc.) have been my shoulder to lean on. From Health Insurance to 401K, they are experts in their field. They are extremely professional but also just a fun bunch of people! I always get immediate attention and feedback when I have questions. They go out of their way to make my life less stressful. They do all the legwork for renewals so I don’t have to! They meet with me several times a year but one of my favorite meetings is our Annual Renewal meeting. Bill makes the meeting fun and interactive. We taped it this year for those that were not in the office and they all said it was highly informative! Every month I get calls from other agencies wanting to talk about my renewal options, my current 401K, etc. For those that actually get me on the phone (I am not in my office much – always working in a different department) I always tell them that I appreciate their call but I am 100% completely satisfied with who I am using now and I do not see any reason to change. Sometimes they ask the name of the company I am working with and I proudly announce D and S Agency and Bill Kite! I would recommend D and S Agency and Bill Kite to anyone!”

Kristen Wheeler
SVP, Hoppmann Audio Visual
Chantilly, VA

Rocky Top Building Products (RTBP) has used D&S Agency for over the last 5 years in providing brokerage services such as health care, and other insurance incidentals. In doing so, with their expertise in the field, commitment and business knowledge they were able to develop and provide RTBP with substantial savings while maintaining the benefit levels that we believe our employees deserve. Their staff is dedicated in providing outstanding services and their willingness to work hard to maintain the customer service level not only to RTBP but also our employees is a welcome change and appreciated.

Ellen Sanders
Human Resources
Rocky Top Building Products, Inc

The Willard Companies have been with D&S Agency since December 2002. I find Bill Kite and his staff to provide superior knowledge on various benefit and health plans. They save me time and make my job more productive; not to mention less stressful! I mean, let’s be honest, the health care industry can be stressful at times! Bill and his staff are professional, prompt and provide outstanding customer service. They respect their client’s views. D&S Agency goes above and beyond; they MAKE A DIFFERENCE!

Debra Scalf
The Willard Companies